AI news & team insights

AI agents are evolving from systems that answer questions into systems that take action. But, the physical world was not built for agents. Every day, people schedule appointments, coordinate services, and interact with local businesses. Yet agents have no structured way to discover what services exist, understand real-time availability, or interact with the businesses and providers that offer them. This is because local businesses operate across fragmented systems: scheduling software, phone calls, websites, marketplaces, and disconnected workflows. Availability is often hidden. Services are difficult to discover. Transactions still require significant human coordination.